Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

How to uninstall Illustrator and other adobe apps without login to Adobe Creative Cloud?

New Here ,
Jun 07, 2021 Jun 07, 2021

I installed Illustrator and other Adobe programs when I worked in a university.

Now I moved to anther university, and hardly use these apps. I am trying to uninstall these, because I am suspicious that some "update notification" app is running, which cause my computer run continuously and make noisy fan.

Problem is that when I try to uninstall these apps, a window pops up and tell me to log in Adobe Creative Cloud. This requires my old email address, which has been closed after I moved to another university. Please let me know how to uninstall Abobe apps without log in to Adobe Creative Cloud,

10.0K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 07, 2021 Jun 07, 2021

Use Adobe's CC Cleaner Tools to remove old apps.

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

When prompted, just enter your old email address.

 

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Jun 09, 2021 Jun 09, 2021
LATEST

Hmm, if the apps still work you may still be paying for them. Check into that before you uninstall...!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines