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Participant
June 7, 2021
Question

How to uninstall Illustrator and other adobe apps without login to Adobe Creative Cloud?

  • June 7, 2021
  • 2 replies
  • 10697 views

I installed Illustrator and other Adobe programs when I worked in a university.

Now I moved to anther university, and hardly use these apps. I am trying to uninstall these, because I am suspicious that some "update notification" app is running, which cause my computer run continuously and make noisy fan.

Problem is that when I try to uninstall these apps, a window pops up and tell me to log in Adobe Creative Cloud. This requires my old email address, which has been closed after I moved to another university. Please let me know how to uninstall Abobe apps without log in to Adobe Creative Cloud,

This topic has been closed for replies.

2 replies

Legend
June 9, 2021

Hmm, if the apps still work you may still be paying for them. Check into that before you uninstall...!

Nancy OShea
Community Expert
Community Expert
June 7, 2021

Use Adobe's CC Cleaner Tools to remove old apps.

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

When prompted, just enter your old email address.

 

 

 

Nancy O'Shea— Product User & Community Expert