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Jazzmin Kaita
Participant
August 19, 2022
Question

How To Upgrade Your Creative Cloud Storage?

  • August 19, 2022
  • 2 replies
  • 269 views

In my Creative Cloud desktop app, I would like to upgrade my Creative Cloud Storage becuase I have used up all of the 20GB in Adobe Lightroom. 

 

I followed the instrustions on the Adobe website for Upgrading your Creative Cloud storage but when I select the Cloud activity icon or Files and then select Upgrade Storage it doesn't display the available storage upgrade pricing options? 

 

Is there another way to upgrade your cloud storage for Adobe Lightroom? What are the cloud storage options?

 

Thank you, 

 

Jazzmin

This topic has been closed for replies.

2 replies

kglad
Community Expert
kgladCommunity Expert
Community Expert
August 21, 2022

follow the steps here, Upgrade your Creative Cloud storage (adobe.com)

 

if that fails to help, then contact support using the info in @Nancy OShea's message.

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
August 19, 2022

I'm not sure.  Personally, I use an external hard drive.  I rarely use Cloud Storage except for sharing with colleagues or syncing to other devices.  I suggest you Contact Adobe and ask an Agent about your options.

 

With a browser that accepts cookies and does not have script blockers, please log-in to your account portal below.
https://account.adobe.com/plans

Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen  At the prompt, type AGENT followed by Enter key.
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

 

Nancy O'Shea— Product User & Community Expert
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