I am trying to update my payment details

[veronikav60617132]

Good afternoon! I am trying to update my payment details and pay for photoshop from Belarus, but the "save" new details button does not work. Tell me, please, what should I do?

[kglad · Accepted solution]

you can contact adobe support or you can use klarna (https://www.klarna.com) or another authorized reseller, https://adobe.my.salesforce-sites.com/PartnerSearch?lang=en

there are 2 ways to contact adobe support; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

[Peru Bob]

Try a different browser.