I can't use Adobe Portfolio, yet I do have an All Apps Creative Cloud License
Hello everyone,
Every year I buy a new Creative Cloud license on a webshop I have acces to as academic staff. It's a good deal for a year license to all apps Creative Cloud has to offer and it is only open for employee's of universities and other forms of higher education. Therefor I don't have any active subscription with Adobe and so far I never run into problems. I thought I had all the same acces to features as a normal subscription offers.
I discoverd Adobe Portfolio about 2 months ago (it would not suprise me if it was exactly 60 days ago) . I loved it and I have created a whole personal website on it and was planning on using it for the coming couple of years. As far as I thought, it was all included in my license and as long as I had acces to all the apps I have Adobe Portfolio. I don't recall starting a trial and I read that it was included in the subscription so I thought all was well.
I was really busy the last 2 weeks and only just yet I noticed I had 2 mails from Adobe informing me that my free trial on Adobe Portfolio was about to end... Actually, it ended yesterday and my site is now offline 😞
When I try to publish my site again on Adobe Portfolio, it keeps telling me to buy an Creative Cloud subscription. But I already have a license, so I don't want to. Doesn't my yearly license purchache supply acces to Adobe Portfolio? I conctacted Adobe Support chat, but after some time they send me to this forum. But it even says on my account:
Creative Cloud All Apps
Annual plan, paid monthly
Redemption code
Expires on Jul 6, 2021.
So it really seems like I do have a subscriptions, it just paid for by a redemption code.
So, now I got basically 2 questions:
1. Doesn't my yearly license purchache supply acces to Adobe Portfolio?
2. And if it doesn't, how do I get acces to Adobe Portfolio? I'm willing to pay for a subscription to Adobe Portfolio, but aparently that's not a thing. I see I do get acces to Adobe Portfolio by having a subscription to one of Adobe's apps, so I guess I can get an InCopy license for €6,04/month as the cheapest way to get acces to it? Still feels a bit as a ripoff, since I already have InCopy and I don't use it. Does anyone else have better ideas?
Thanks for your time!
