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E
Emon33431235xwep
Participant
March 21, 2024
Answered

I cannot add my phone number, twi steo verification

  • March 21, 2024
  • 4 replies
  • 3296 views

whenever i try to add my phone number it says
An error occurred while performing this action. Please try again later.

in phone it says = sorry, our phone registration is temporary unavailable.

i want to setup two step verification, but i failled 

    4 replies

    A
    Ayaz_The King
    Participant
    June 30, 2025

    I cannot add my phone number

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    June 30, 2025

    @Ayaz_The King 

     

    did you try https://helpx.adobe.com/manage-account/using/use-phone-number-to-reset-password.html?linkId=100000365853608

    J
    Johnjony2025
    Participant
    May 20, 2025

    Shivangi_Gupta
    Community Manager
    Shivangi_GuptaCommunity Manager
    Community Manager
    May 20, 2025

    Hi there,

    Sorry for the trouble. Have you tried the steps listed here? https://adobe.ly/45fBL9i

    Let us know. 

    ^Shivangi

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    March 21, 2024

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



    <"moved from download & install">
    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    March 21, 2024

    did you enter your number using only numbers (and no spacers)?

    E
    Emon33431235xwepAuthor
    Participant
    March 30, 2024

    yeah i have tried all the possible ways...
    like i have tried without zero and with zero and without spaces etc

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      March 30, 2024

      2fa may not be available in bangladesh.  check with support and let us know.

       

      there are 2 ways to contact adobe; chat and twitter (now x):

      chat:
      use a browser that allows popups and cookies
      and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
      in the chat field (lower right), type AGENT
      be patient, it can take quite a while to reach a human.

      twitter/x:
      tweet @AdobeCare

      p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

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