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Participant
June 8, 2020
Question

I cannot use my email to create adobe id

  • June 8, 2020
  • 2 replies
  • 558 views

Hello,

 

I have deleted an account associated to my gmail account it has been about three days. Now I want to use the same email to create another adobe account but the page says that this email is already used. But when I try to sign in, the page says this account has been deleted. 

Now how long does it take before I can use the same gmail account to create another adobe id, or anyother way?

Anyone can help me on this?

 

 

This topic has been closed for replies.

2 replies

LinSims
Community Expert
Community Expert
June 18, 2020

My understanding is that once an account is deleted, the email used for that account cannot be reused to create a new account. Customer support may be able to help you, but I doubt it.

Legend
June 8, 2020

No idea why you would delete it; I suspect it is now blocked forever, to stop problems of accountability. Contact Adobe Customer Service if you feel you must reactivate the account.

Participant
June 18, 2020

Because I wanted to transfer my adobe to another email but I realized that I need this email. 

Now I really want to have an adobe account registered in this emial ID. 

I think adobe should delete and remove this email from any account I had before, so that I can use it again if I want.