I cant cancel my free trial.

[xKeiro2906727989nn]

I want to cancel my free trial but it says "

You'll be able to manage this plan shortly", i lnow that this message should disapper in few minutes, but its a few hours now and still nothing changed. I want to contact adobe but on polish support I cannot find nothing but the US phone number.

[Stellar_gift5C3A · Accepted solution]

Hi,

Thank you for posting your query here.

You need to contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen in the chat field (lower right), type AGENT.

Please be patient until you reach a human. You may request a call back if you are not comfortable to chat further. 

Thanks. 

[Nancy OShea · Accepted solution]

With a browser that accepts cookies and does not have script blockers, please log-in to your account portal below.  Click on Manage Plans. 
https://account.adobe.com/plans

===============
How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
===============
Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

If you still need help, CONTACT ADOBE SUPPORT via the links below:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Twitter: https://twitter.com/adobecare
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

Hope that helps.

[kglad]

@xKeiro2906727989nn 

try a different browser or clear your browser's cache and reload your account page.

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

if you want to cancel but are unable to follow the steps described in the "how to cancel page", contact adobe support.

there are 3 ways to contact adobe; chat, phone and twitter:

chat:
use a browser that allows popups and cookies, and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

phone:
https://helpx.adobe.com/contact/phone.html

twitter:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...

[Myiah332139254k0t]

If they offer you 3 "free" months to stay on, just know it is a scam and you WILL be charged no matter what you do if you accept

[kglad]

it's no scam.. again (because you're posting duplicate messages), cancel at the end of the trial if you want no financial obligation.