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I dont have any paid plans but still being chargrd

New Here ,
Mar 27, 2022 Mar 27, 2022

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Hi, I need your help. I subscribed to adobe a few weeks ago for frre trial program, and then I used it for 1 day and then I cancelled the plan at the same day after I used adobe. But when I look at my bank statement, i'm still being charged. I try to contact them on customer care chat but not helping and I can't contact them in person because I do not have any plan. What should I do?

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Community Expert ,
Mar 27, 2022 Mar 27, 2022

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Hello @David23778635wtoh,
Sorry to hear that you are facing trouble. Unfortunately, you won't find the help you need at these forums. These are peer-to-peer forums, with no one here having access to your account information. You need to contact support.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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