I have canceled my subscription

[ahmed_4619]

I have cancelled my subscription successfully and still receiving a bill to pay monthly 

[ahmed_4619]

Dear Adobe Support,

I am writing regarding an issue with my Adobe Acrobat Pro subscription. I had canceled my subscription and also paid the applicable early termination fees as required. However, despite this, I am still receiving billing notices for the same subscription.

Kindly review my account and clarify why I am still being charged after the cancellation and settlement of fees. I would appreciate it if you could resolve this issue at the earliest and confirm that no further charges will be applied.

Please let me know if you require any additional details or documents from my side.

Thank you for your assistance.

Best regards,

Ahmed

 

[jane-e]

@ahmed_4619 

I've merged your duplicate posts into one thread as per forum guidelines.

Jane

[kglad]

@ahmed_4619 

check your account, https://account.adobe.com

what's it show?

eg, any payment problems,?
remaining subscriptions?

[Jeffrey_A_Wright]

Ahmed, I am sorry, but it does not appear that you were able to complete the self-cancel process successfully. Please click on https://adobe.ly/4gbVfPv to speak with a member of our team who can help you further. Please use a different device to reach us if you are unable to reach anyone or are redirected to public discussion forums. ^JW