I just got billed for Adobe Pro even though I don't see any active plans

This is similar problem as https://community.adobe.com/t5/account-payment-plan-discussions/i-am-being-charged-a-monthly-amount-for-a-product-that-is-not-listed-in-my-plans/m-p/15170620#M62220 , last month I tried Adobe Pro and I cancelled it few days after - within the trial period, since I didn't see any acive plans after cancelation I though that's it, but imagine my suprise when today I got billed for monthly subscription of Adobe Pro, I see in my orders a monthly invoice tight to my original order of 0.0 EUR (which was the free trial that I cancelled). 

Now what the hell am I supposed to do, I searched for an email or phone to talk with someone, but all you have is the virtuallassistant which tells me that in order to talk to agent I need to have an active plan - if I don't have any plans then why do you bill me ... see the screenshots, how do I cancel something that I don't have?

To save some time, I don't have any other email tight to account and I did not give anyone else the credit card, it just seems that the cancellation happen in my account but not on Adobe side internally.

Screenshots with the problem attached.