I'm having trouble loading the plans.

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from cc desktop bugs">

is that what you see when clicking https://account.adobe.com ?

Translation of the report:
Plans cannot be loaded
Try again

 check https://account.adobe.com