I'm so fed up with Adobe customer support. Can the corporate office do anything?

[Fáelán]

I have spent hours with custumer support so they can fix my subscription and refund me $3.80 and in 2 months it is still the same run around. I live in a tax exempt state (oregon) I have had the same billing address for 5 years. I recently restarted my subscription and instead of being charged $29.99 as stated in my account, I am being charged sales tax on it.  I'm sick of calling and chatting for over 2 months. What other options are there?

[John T Smith]

Nobody here has anything to do with company policy - you need to contact Adobe
Adobe, 345 Park Avenue, San Jose, CA 95110-2704 USA Tel: 408-536-6000 Fax: 408-537-6000

[kglad]

there aren't any better options.

[jane-e]

I have spent hours with custumer support so they can fix my subscription and refund me $3.80

By @Fáelán

Since your issue is about billing, I've moved your post from Creative Cloud Services to Account, Payment, & Plan.

Jane

[lynnell_4314]

It's awful!!! Completely insane!!

[kglad]

@lynnell_4314 

what problem are you having?