I canceled my Adobe Acro Pro subscription months ago and am still being charged. I had a customer support case that was closed after they told me any charges on my accounts were cancelled ( I gave them my ONLY two emails) and confirmed there were no more active subscriptions on either email. I'm looking to be refunded for the months i was charged.
CASE #: ADB-14832530-W3T4
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I'm looking to speak to a representative over the phone because the "Adobe Support" is not helpful at all and keeps redirecting me to FAQ.
Good luck with that dude I've been getting billed for twice each month since last August, for a subscription I paid in full for.
I provided 2 links
I got it sorted,
Thanks a lot!
Hi John: I'm at the University of Cape Town which has a full site licence. I cancelled my own personal subscription last year but now on 24 April 2022 I have been charged against my credit card. This fraud on Adobe's side. Cyril O'Connor
Contact support, only they can help in account related issues. Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
You should have received a confirmation email when you cancelled. Check your spam folder before you contact Adobe Support.
Or look in your support history panel.