I need to cancel my subscription

[Purpleperil]

I need to cancel this Creative Cloud subscription, I have issues with my brain now that mean I can’t use this any longer, you’re punishing me for being neurologically disabled by threatening me with a fee to leave, what about the money you have taken for a service that I’ve been unable to use? Think you’re a rip off, also with closing the ipad apps too, it’s not worth the money now, even if I could use it, which with FND, M.E and Fibromyalgia, I can barely guide a mouse or pencil.

Regards

[John T Smith]

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-READ THIS https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html#cancel
-do be aware that cancelling early means paying 1/2 of the remaining subscription time as a fee
--this is cancelling AFTER the trial converts to paid and BEFORE the end of the subscription
-or have Adobe support cancel your subscription using the "autoOpen" Chat link below

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[Purpleperil]

Thank you for your response, I'll take a look when I'm functioning a little better, maybe a morning thing, just hate that I keep missing the renewal somehow, probably my symptoms keeping me occupied, just can't use something i'm paying for.

[John T Smith]

When you contact support be sure to mention your medical problem... you MAY be able to have the early cancel fee waived