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victoriajourneyzing
Inspiring
January 28, 2020
Answered

I received an email which is allegedly from Adobe and is really quite good -

  • January 28, 2020
  • 5 replies
  • 61219 views

how do I report abusive/fake emails to Adobe?  This is a really good imposter, if that's it, and I think Adobe needs to know about it.

Correct answer victoriajourneyzing

Thanks to all == there are a number of different ways of doing this and the one for possible fake emails is --  phishing@adobe.com

 

I did a search on the website but didn't find the info == I suppose it doesn't want to make it too easy...I do hope they'll either confirm that it's a fake email OR a good one, in which case I can outline to them the reasons it seemed fake == it was a VERY good clone....

5 replies

victoriajourneyzing
Inspiring
January 28, 2020

I did send the email to the Phishing squad and they confirmed that it's not genuine [BOY it was REALLY quite good!!] and provided more help ===. I actually use SpamSieve which catches a good amount of stuff but this one was quite a good fake...now to alert my Mac using friends

 

Hello Victoria, thank you for contacting the Adobe Phishing team. This is not a genuine Adobe email. Rest assured we will review and action appropriately. However, scams often reappear and it is important to us to mitigate customer impact.

 

To prevent these emails from reaching your inbox in the future, we recommend that you contact your email provider to adjust your spam filters. Additionally, if you opened any suspicious attachments or links, we recommend that you run a virus scan. Below are consumer links you can visit for more general information on spam emails and how to report it:

For more information on phishing and how to stay safe online, please visit our forum at forums.adobe.com/community/phishing. Should you have any further questions, we are here to help.

 

January 28, 2020

Sorry my mistake, Adobe have an avoid phishing announcement on the Photoshop forum but not on the Get Started forum for some reason

 

victoriajourneyzing
victoriajourneyzingAuthorCorrect answer
Inspiring
January 28, 2020

Thanks to all == there are a number of different ways of doing this and the one for possible fake emails is --  phishing@adobe.com

 

I did a search on the website but didn't find the info == I suppose it doesn't want to make it too easy...I do hope they'll either confirm that it's a fake email OR a good one, in which case I can outline to them the reasons it seemed fake == it was a VERY good clone....

Abambo
Community Expert
Community Expert
January 28, 2020

Mails from Adobe employees come from "adobe.com" domain.

ABAMBO | Hard- and Software Engineer | Photographer
Legend
January 28, 2020
Just Shoot Me
Legend
January 28, 2020

Actually the post above is to report spam on these forums.

To report a fake, spam, fishing email (I didn't use the new p.h.ish phraze as it seems that get tagged as a blocked word) that appears to be from Adobe a google search should turn up a link report it.

January 28, 2020

Hi

Just click on the Report icon