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Participant
September 5, 2020
Answered

i signed up to the wrong package [How to switch from Lightroom to Lightroom Classic?]

  • September 5, 2020
  • 2 replies
  • 252 views

Can i get off the cloud and go to Classic

This topic has been closed for replies.
Correct answer John T Smith

Classic what? Everything is now subscription except Premiere or Photoshop Elements

- Here Elements http://www.adobe.com/products/elements-family.html

 

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long

2 replies

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
September 5, 2020

Classic what? Everything is now subscription except Premiere or Photoshop Elements

- Here Elements http://www.adobe.com/products/elements-family.html

 

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long

GoldingD
Legend
September 5, 2020

I think if you bring up adobe.com, sign in, manage your account, and review plan, you can change it