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I want to cancel adobe creative cloud.

New Here ,
May 14, 2017 May 14, 2017

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I want to cancel adobe creative cloud.

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correct answers 1 Correct answer

Community Expert , May 14, 2017 May 14, 2017

Manage your Creative Cloud membership

if that fails to help you, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'still need help', http://helpx.adobe.com/x-productkb/global/service-ccm.html

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Community Expert ,
May 14, 2017 May 14, 2017

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Manage your Creative Cloud membership

if that fails to help you, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'still need help', http://helpx.adobe.com/x-productkb/global/service-ccm.html

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New Here ,
Dec 19, 2021 Dec 19, 2021

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I have a free trail to the Adobe Creative cloud and I would like to cancel it

 

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Community Expert ,
Dec 19, 2021 Dec 19, 2021

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To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-READ THIS https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html#cancel
-do be aware that cancelling early means paying 1/2 of the remaining subscription time as a fee
--this is cancelling AFTER the trial converts to paid and BEFORE the end of the subscription
-or have Adobe support cancel your subscription using the "autoOpen" Chat link below

 

This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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New Here ,
Oct 11, 2023 Oct 11, 2023

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Hi John,
Really what I need is to change my Plan. I would just like Adobe Pro and at the moment I have Adobe Pro, Adobe Reader, Adobe Scan, & Cloud storage 100GB...All I need is Adobe Pro...Let me know if you can change this for me...Thank you...

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Community Expert ,
Oct 11, 2023 Oct 11, 2023

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LATEST

@Charlie22323113ur0w 

 

contact adobe support so you can change without penalty.  there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

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