/t5/account-payment-plan-discussions/i-want-to-canel-my-plan-but-i-can-t-see-my-plan/td-p/15561780Oct 24, 2025
Oct 24, 2025
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I live in Korea, but I didn't have much money, so I subscribed to the overseas one-week trial version. But I wanted to cancel my subscription because it was too difficult to use. I was going to do it on the same day, but my plan didn't come up, so I waited until the day I could pay. 53.03 dollars was paid on the evening of the 24th. I was going to cancel the plan, but they still don't have the plan I subscribed to... The money has also been paid... I don't have money. Can't you forgive me just once? Please give me a refund..
Nayon, I am sorry but I don't show any active subscriptions or any transactions under the account you used to post to this public discussion forum. If you are trying to end your commitment to Adobe, then make sure to do so under the account you used to start the commitment to us. You can use https://adobe.ly/3KYbX9N to help you locate the account that you used to start your subscription commitment. ^JW
I'm so sorry. I want to remove this reply. But I can't... because I don't know how to remove... sorry... I've already logged in with my account, but the information doesn't show up.
Noting appears, Nayun, because there are no active plans or subscriptions under the account that you are continuing to use to create these public discussion posts. Please see https://adobe.ly/3L8Zeks for information on how to locate the account which does have your active commitment to Adobe, Nayun. ^JW
Nayun, for your next steps, please review any documentation you received when you began your commitment. You might also want to log in with any other Adobe accounts that you have created to verify they do not have an active subscription. ^JW
Ok, thanks for the update. You may want to find someone locally who can help you, Nayun. You can have them review this public discussion that you created. ^JW
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