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Question

I was charged a different amount than on my invoice for my annual payment plan

Forum|Forum|1 year ago
January 16, 2025
1 reply
427 views

According to the invoice for my annual payment plan (Jan 2025–Jan 2026), my fee is $884.47 after 9% taxes. However, my debit card was charged $909.24, which is an additional $24.77. I'm trying to understand what this extra charge is, and why it isn't reflected in the invoice?

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Community Expert

Community Expert

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Community Manager

Community Manager

Hi there,

I see you have an active Creative cloud apps plan under the same ID that you are using with this community.

The amount at our end also shows as 884.47. I would suggest you to get in touch with your back regarding the same. Do let us know the outcome.

Thanks
^KS

Community Expert

Community Expert

"back" should be "bank" in @Kanikas post. ie, contact your bank/debit card issuer.