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Participant
January 14, 2022
Answered

i wnat cancel my subscription

  • January 14, 2022
  • 2 replies
  • 1534 views

hello

I wnat cancel my subscription.

I'm in a situation where my credit card is removed. 

So i can't into [Manage plan] button, and i can't cancel my subscription.

I didn't use my plan(photoshop, Lightroom) in this month.

 

how can i cancel my plan without payment of this month?

 

This topic has been closed for replies.
Correct answer Dave Creamer of IDEAS

You need to contact customer support. 

 

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

https://helpx.adobe.com/contact.html

 

2 replies

Participant
March 6, 2023

i want to cancel my subscription and i want my refund as soon as possible

 

Abambo
Community Expert
Community Expert
March 6, 2023

You get only refunds if you cancel in the first 14 days of a new subscription. Refunds are issued automatically for those cases and take up to 10 business days to be processed. You can cancel your subscription by going to your plans, and clicking “Manage Plan” on the plan you want to cancel. https://account.adobe.com/plans

ABAMBO | Hard- and Software Engineer | Photographer
Dave Creamer of IDEAS
Community Expert
Dave Creamer of IDEASCommunity ExpertCorrect answer
Community Expert
January 14, 2022
David Creamer: Community Expert (ACI and ACE 1995-2023)