ID de IVA con errores

Forum|Forum|3 years ago
July 21, 2022
1 reply
4846 views

Solo me deja actualizar los datos de mi tarjeta, pero no deja meter mi RFC para el comprobante INVOICE de México, me sale un mensaje de ID de IVA con errores

Billing

John T Smith

Community Expert

This space is provided by Adobe, but this is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or by telephone https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

E

Erick VirgilioAuthor

Participant

No contestan en el telefono, no te atiene una persona siempre es el Chat box, pero si hacen el cargo recurrente en mi tarjeta sin problema

kglad

Community Expert

Tampoco logro cambiar mi RFC ni actualizar mi mètodo de pago, por lo tanto me bloquearon el servicio, me sigue apareciendo Error en escribir el IVA. Uds ya se asomaron a ver su factura? a mi me apareciò las primeras facturas con un RFC que no es el mìo y que nunca puse:

Número de registro de IVA: REMOVED

THIS IS A PUBLIC FORUM, DO NOT POST PRIVATE INFORMATION

Les sale el mismo a uds? (lo encuentran en: account.adobe.com/orders/ )

for those of you that still need help, using a browser that allows popups and cookies, contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-community/td-p/12919684/redirect_from_archived_page/true.

p.p.s you can also use phone (but chat is usually quicker), https://helpx.adobe.com/contact/phone.html

p.p.p.s. you can also use twitter to tweet @AdobeCare.

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