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Erick Virgilio
Participant
July 21, 2022
Question

ID de IVA con errores

  • July 21, 2022
  • 1 reply
  • 4846 views

Solo me deja actualizar los datos de mi tarjeta, pero no deja meter mi RFC para el comprobante INVOICE de México, me sale un mensaje de ID de IVA con errores

    1 reply

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    July 21, 2022

    This space is provided by Adobe, but this is not Adobe support
    Sorry, nobody here can help with an account or payment problem
    This is a public forum, you need the link to Adobe support, not other users
    Help Center https://helpx.adobe.com/support.html is a good place to start
    Be sure to remain signed in with your Adobe ID before accessing the link below
    Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
    -you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
    -you MUST also allow 'cookies' in your web browser for the link to work
    This link will go directly to the chat option
    Type "Agent" in the chat box to bypass the chatbot and be connected to a person
    -Meaning type in the word Agent without the quote " " marks
    https://helpx.adobe.com/contact.html?rghtup=autoOpen
    - or by telephone https://helpx.adobe.com/contact/phone.html
    .
    Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
    -click for more information about scammers https://tinyurl.com/10791730

    E
    Erick VirgilioAuthor
    Participant
    July 21, 2022

    No contestan en el telefono, no te atiene una persona siempre es el Chat box, pero si hacen el cargo recurrente en mi tarjeta sin problema

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      January 31, 2023

      Hola!

      Alguien ha podido solucionarlo? Tengo el mismo error y no hay manera!


      @maguisiffredi 

       

       

      use this to see if you can fix the problem, https://helpx.adobe.com/manage-account/using/print-creative-cloud-invoice.html

       

      if that link is no help, contact adobe support. there are 3 ways to contact adobe; chat, phone and twitter:

      chat:
      use a browser that allows popups and cookies
      and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
      in the chat field (lower right), type AGENT
      be patient, it can take quite a while to reach a human.

      phone:
      https://helpx.adobe.com/contact/phone.html

      twitter:
      tweet @AdobeCare

      p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-community/td-p/12919684/redirect_from_archived_page/true

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