illustrator free trial

New Here ,
Mar 27, 2020 Mar 27, 2020

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today i was going to log back into illustrator but it said that my trial expired but when i go into the creative cloud it says otherwise so i'm confused on why this is happening to me and if it can get resolved

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Community Expert ,
Mar 27, 2020 Mar 27, 2020

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LEGEND ,
Mar 27, 2020 Mar 27, 2020

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I'm not sure whether you're saying that you were using a trial, and it ran out (early?) or if you had a subscription but it's wrongly saying it's a trial? Or something else?

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