• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Impossível cancelar

New Here ,
Mar 31, 2022 Mar 31, 2022

Copy link to clipboard

Copied

Tentei cancelar o Plano antes do fim do prazo da avaliação gratuita e recebi mensagem que houve um problema. Foram feitas algumas cobranças de 57,71 no cartão, então tentei cancelar novamente, e foi oferecido o plano por 4,29, mas agora estão novamente tentando debitar 57,61. Estou tentando cancelar, mas dá mensagem de erro sempre

Views

189

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 31, 2022 Mar 31, 2022

Copy link to clipboard

Copied

MOVED TO THE ACCOUNT, PAYMENT, & PLAN FORUM

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 31, 2022 Mar 31, 2022

Copy link to clipboard

Copied

If you have problems to self cancel, contact Adobe customer care. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

ABAMBO | Hard- and Software Engineer | Photographer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 01, 2022 Apr 01, 2022

Copy link to clipboard

Copied

@Abambo 

This post seems to be orphaned.

Did you move only part of a thread or was the OP's post deleted?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 01, 2022 Apr 01, 2022

Copy link to clipboard

Copied

Thanks @Peru Bob! I suppose @JR Boulay owes us both a beer! 😄

ABAMBO | Hard- and Software Engineer | Photographer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 01, 2022 Apr 01, 2022

Copy link to clipboard

Copied

Resolver mesmo que é bom, nada.. Adobe é desonesta. Várias pessoas estão
passando pelo mesmo problema com Adobe.

--


[Moderator deleted private information. Please do not post private information like e-mails and phone numbers]

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 01, 2022 Apr 01, 2022

Copy link to clipboard

Copied

LATEST

Do as I said here: https://community.adobe.com/t5/acrobat-discussions/imposs%C3%ADvel-cancelar/m-p/12851350#M357590.

ABAMBO | Hard- and Software Engineer | Photographer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines