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Impossible to reach the support centre

New Here ,
Nov 01, 2022 Nov 01, 2022

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Hi - How can I reach a human in the Adobe support teams? I am not finding any way to call or message them... Cheers!

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correct answers 1 Correct answer

Community Expert , Nov 01, 2022 Nov 01, 2022

i assume this is an account issue that needs adobe support and contact is below*.  otherwise, please indicate the problem.

 

*

use a browser that allows popups and cookies and contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human

p.s you can also use phone (but chat is usually quicker), https://helpx.adobe.com/contact/phone.html

p.p.s. you can also use twitter to

...

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Community Expert ,
Nov 01, 2022 Nov 01, 2022

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i assume this is an account issue that needs adobe support and contact is below*.  otherwise, please indicate the problem.

 

*

use a browser that allows popups and cookies and contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human

p.s you can also use phone (but chat is usually quicker), https://helpx.adobe.com/contact/phone.html

p.p.s. you can also use twitter to tweet @AdobeCare

p.p.p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...

 

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

 

<moved from using the community>

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New Here ,
Nov 02, 2022 Nov 02, 2022

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Ha very helpful, many thanks!

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Community Expert ,
Nov 02, 2022 Nov 02, 2022

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you're welcome 

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