Inquiry Regarding the Cooling-Off Period After Subscription Renewal

@julia24288826mwlj 

Others have answered your question.

I'm wondering if there a reason you need CC for two more weeks? If so, there is a monthly plan that you can subscribe to for one month and cancel within the month without a cancellation fee.

Jane

no, it's not.  you need to cancel before the renewal date. canceling after your 12th payment is received (if you have monthly payments) assures you get the usage you paid for.

Cancel on June 15th or earlier in June.

See here:
https://helpx.adobe.com/manage-account/using/cancel-subscription.html

If you have trouble canceling, please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You can also contact Adobe by X (was Twitter):
https://twitter.com/AdobeCare

Moved from the Photoshop forum to the Account, Payment, and Plan forum.

In this link-https://www.adobe.com/au/legal/subscription-terms.html

Note the crucial word "initial". ie. when you first take out a new subscription.

So TBMK- no 14 days leniency after a "renew" date.

Cancellation Terms

You can cancel your subscription any time via your Adobe Account page or by contacting Customer Support*. If you cancel within 14 days of your initial order, you’ll be fully refunded. Should you cancel after 14 days, your payment is non-refundable and your service will continue until the end of that month’s billing period.

This is a user-to-user support forum, you need to contact Adobe directly to discuss payment issues (unless an Adobe employee chooses to answer on here, but be careful of scam responses).