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Invoice received Acrobat Pro DC annual subscription - no login data available. How do I get support

New Here ,
Nov 15, 2022 Nov 15, 2022

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I received an invoice for Adobe Pro DCsubscription. 
Apart from the data on the invoice, no login data is known, nor is there an e-mail address or similar.
How can I create new login data for this subscription?
How can I contact Adobe Support.? (phone?)
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correct answers 1 Correct answer

Community Expert , Nov 15, 2022 Nov 15, 2022

use a browser that allows popups and cookies and contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human

p.s you can also use phone (but chat is usually quicker), https://helpx.adobe.com/contact/phone.html

p.p.s. you can also use twitter to tweet @AdobeCare

p.p.p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer th

...

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Community Expert ,
Nov 15, 2022 Nov 15, 2022

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use a browser that allows popups and cookies and contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human

p.s you can also use phone (but chat is usually quicker), https://helpx.adobe.com/contact/phone.html

p.p.s. you can also use twitter to tweet @AdobeCare

p.p.p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...

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New Here ,
Nov 15, 2022 Nov 15, 2022

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Thx. problem solved.

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Community Expert ,
Nov 16, 2022 Nov 16, 2022

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excellent. thank you for the follow up.

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New Here ,
Nov 15, 2022 Nov 15, 2022

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Ich habe eine Aborechnung zu Adobe Pro DC erhalten.

Außer den Daten auf der Rechnung sind keine Login-Daten bekannt, auch kien E-Mail-Adresse o.ä.

Wie kann ich neue login-Daten zu diesem Abo erstellen?

Danke füe einen Kontakt zu Adobe Support.

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Community Expert ,
Nov 15, 2022 Nov 15, 2022

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<duplicate >

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