Invoice

Forum|Forum|5 years ago
June 15, 2020
3 replies
918 views

I would like to download three apps!

I need invoices and I don't know how to get them! With who to communicate and get them?

I need help please because I don't want a simple receipt, I need invoices for my company!!!

This topic has been closed for replies.

Correct answer John T Smith

Invoice help https://helpx.adobe.com/creative-cloud/help/print-receipt.html

C

Comunicaciones5C6E

Participant

Hi!

In my case I can see my plan but I can´t see the invoices neither change or cancel the plan. Do you know how to deal with this? The contact form does not work !!!

Nancy OShea

Community Expert

Are you a PAID plan member or is this still on a 7 day trial?

On the 8th day, it will convert to a paid plan after which you can see your invoice and options to cancel.

Nancy O'Shea— Product User & Community Expert

Nancy OShea

Community Expert

Hi,

We are a company and a paid member. And it´s becoming very upsetting that we cannot see the invoices for accountability. Moreover, we wanted to change the plan to something better but we don´t have the option as shown in the tutorial video that said "manage the plan". Please help us and contact us because it´s becoming critical and there isn´t any place or canal in the adobe website to ask for help.

Thanks in advance

We are a company and a paid member.

============

Hi @Comunicaciones5C6E,

Businesses with a Teams / Enterprise plan should contact their IT dept admin. The Adobe Admin Console provides a central location for managing entitlements across your entire organization. See link below for details. For questions concerning your Adobe plan, please ask your admin to contact your organization's Adobe rep directly.

https://helpx.adobe.com/enterprise/using/admin-console.html

Nancy O'Shea— Product User & Community Expert