ive renewed my subscription but Lightroom is saying it hasn't been renewed

[Zeyaad25487448z5ne]

i have renewed my subscription to lightroom and it is still asking me to renew. i have signed in and out from the cloud multiple times and still no hope.

please help!! i have deadlines!!!!

[Abambo]

Contact Adobe customer care on this. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

(moving to Account, Payment & Plan)

[Manan Joshi]

Hi @Zeyaad25487448z5ne,

See if the steps mentioned in the following link help
https://helpx.adobe.com/hk_en/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html
-Manan

[Nancy OShea]

1. Open CC Desktop App.
2. Click your Avatar (top right image) > Preferences > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar again.
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with your paid ID and password.