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Kündigung Abo

New Here ,
Aug 31, 2025 Aug 31, 2025

Hey ich wollte mein Abomkündigen und dann wurde mir eine günstigere Version angeboten, die wollte ich annehen aber das System sagt mir ständig die Verlängerung bzw. das günstigere Abo geht nicht.

Hatte das jemand schon einmal?

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Community Expert ,
Aug 31, 2025 Aug 31, 2025

Moved question to Account ..... forum

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Community Expert ,
Aug 31, 2025 Aug 31, 2025

don't cancel your plan, change your plan, https://helpx.adobe.com/manage-account/using/change-plan.html

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Community Expert ,
Aug 31, 2025 Aug 31, 2025

Who offered it?

It may be for new subscribers only.

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Adobe Employee ,
Aug 31, 2025 Aug 31, 2025
LATEST

Hi  Lisa-Marie33929458man,

 

I see that you have a Creative Clod pro subscription under the ID that you are using with this community. Did you get the option to change the plan within your Adobe account? Do you mind sharing a screen shot with us? It would be really helpful. 

 

Thanks 


^KS

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