Kein Studenten Nachweis erfragt

Forum|Forum|2 years ago
January 16, 2024
1 reply
1126 views

Hallo! Ich habe letztens mein Einzelanwender Foto-Abo zu dem Studenten Creative Cloud Abo geändert.

Ich sollte dort Namen und Bildungseinrichtung sowie Abschlusssemester angeben, aber wurde nicht nach einem Nachweis-Dokument gefragt. Das Abo wurde jedoch richtig ausgeführt und aktualisiert.

Jetzt stellt sich mir die Frage, ob ich vielleicht doch noch etwas aktualisieren oder nachreichen muss und wo ich dies tun würde.

Vielen Dank im Voraus

Account management

This topic has been closed for replies.

Peru Bob

Community Expert

Exactly how did you change your subscription?

C

CeciliaxAuthor

Participant

I went to the official adobe website and went to the student plan and clicked purchase. It then asked me if I wanted to change my active subscription (Photoshop only) to the student cc sub. I confirmed and it asked me about my university and i gave my name, degree and everything, but it didn't ask me to upload a Student-ID or the like.
I clicked on "continue" and it said the plan was successfully updated. I can't imagine my name and University being enough proof for the discount and I'm now worried I'm going to be charged the full CC price since I wasn't prompted to upload anything.

John T Smith

Community Expert

Log-in to your Adobe account and click this link https://account.adobe.com/plans

If your subscription is what you expect I will GUESS that your school has some kind of automatic verification... but since I don't work for Adobe all I can suggest is the link above

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded