license transfer

New Here ,
Sep 11, 2020 Sep 11, 2020

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Hey hey,

 

I have an old Version of the Crative Master Collection (5.5) which I don't use anymore and want to sell. As it is regisrtated I want to transfer that Licence. I need a case number, but don't know where to get it. Please help. Thank you!

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correct answers 1 Correct answer

Community Expert , Sep 11, 2020 Sep 11, 2020

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Community Expert ,
Sep 11, 2020 Sep 11, 2020

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New Here ,
Sep 11, 2020 Sep 11, 2020

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thank you. I was ther so often and searched where exactly to contact, I can not find it. I am so upset already. Please tell me where to click on that LINK SITE? I FEEL LIKE IN A DEVILS CIRCLE: PLAESE HELP

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Community Expert ,
Sep 11, 2020 Sep 11, 2020

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I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account forum.

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Community Expert ,
Sep 11, 2020 Sep 11, 2020

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Go to the link I posted.

Click on the Contact us link in blue on that page.

Type "Agent" into the chat box that appears.

Wait for a customer service agent to reply in the chat and explain that you need a case number.

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