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joebirm
Participant
February 17, 2022
Answered

Licensed Copy of Elements 2.0-

  • February 17, 2022
  • 3 replies
  • 497 views

Hello

I have a copy of Elements 2.0 that is fully licenced- I have the Serial NUmber.

It will not install on my new computer.

What options are available to me? 

Is there a upgrade available with out paying full price?

 

    This topic has been closed for replies.
    Correct answer John Waller
    quote

    Is there a upgrade available with out paying full price?

     

    Just be aware of the differences between a new license and an upgrade. Upgrades extend your existing license. Means a) you always need both v 2.0 and 2022 serial numbers when reinstalling v. 2022, b) you cannot sell or gift either version individually. For example, if you want to give version 2.0 to a family member or friend then you cannot use 2022 since it's tied to the original license - so you still need the v.2 serial number.

     

    I would always prefer the full version to a license upgrade. The software is identical but you get a new license.

     

    The price of the full version at authorised resellers is often cheaper than the upgrade price from Adobe. Depends on when you need it and the deals available at the time. So shopping around authorised resellers for a full version before committing to an upgrade price from Adobe is usually worthwhile.

     

     

    3 replies

    John Waller
    Community Expert
    John WallerCommunity ExpertCorrect answer
    Community Expert
    February 17, 2022
    quote

    Is there a upgrade available with out paying full price?

     

    Just be aware of the differences between a new license and an upgrade. Upgrades extend your existing license. Means a) you always need both v 2.0 and 2022 serial numbers when reinstalling v. 2022, b) you cannot sell or gift either version individually. For example, if you want to give version 2.0 to a family member or friend then you cannot use 2022 since it's tied to the original license - so you still need the v.2 serial number.

     

    I would always prefer the full version to a license upgrade. The software is identical but you get a new license.

     

    The price of the full version at authorised resellers is often cheaper than the upgrade price from Adobe. Depends on when you need it and the deals available at the time. So shopping around authorised resellers for a full version before committing to an upgrade price from Adobe is usually worthwhile.

     

     

      J
      joebirmAuthor
      Participant
      February 18, 2022

      Thanks John 

      Sound advice!!

      JB

        LinSims
        Community Expert
        LinSimsCommunity Expert
        Community Expert
        February 17, 2022

        I believe Photoshop Elements 2.0 is old enough that the activation server is one of the ones that has been shut down. If so, you will not be able to install it on any new computer. It is also old enough that there is unlikely to be a discount on purchasing the new version.

         

        Beware of anyone contacting you privately claiming to be from Adobe and saying they can help you resolve this problem. They are most likely to be scammers. See this thread for a fairly comprehensive list of scams they'll try: https://community.adobe.com/t5/the-lounge-discussions/scam-alerts-be-informed-protect-yourself/td-p/11254205

         

        John Waller
        Community Expert
        John WallerCommunity Expert
        Community Expert
        February 17, 2022

        Thankfully, you can get the discounted upgrade price to the current version of Elements from any previous version of Elements, right back to version 1.0.

          LinSims
          Community Expert
          LinSimsCommunity Expert
          Community Expert
          February 17, 2022

          <no sarcasm intended> Oh, that's nice. I just remember I had to buy the full version of FM8 when I upgraded from 5.5.6 because it was too many versions back, and thought it might be the policy for all of Adobe's applications. </nsi>

            Ged_Traynor
            Community Expert
            Ged_TraynorCommunity Expert
            Community Expert
            February 17, 2022

            Hi

            Check out this link, there's an option for upgrade when you click on the Buy Now link

            https://www.adobe.com/products/photoshop-elements.html

             

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