[Locked] ridiculously terrible service

I had Adobe for about a month. A Month. And I didn't use it as often as I thought I would so I cancelled my service. Little did I know about the ridiculous cancellation fee that Adobe forces on their customers so they're forced to stay and continue to pay for the services. When I realized this, as the poor college student that I am, I tried contacting their chat support on two occasions to restart the service, as I was more willing to pay the smaller monthly fee than the $80 fee that I couldn't afford. Their chat agents were absolutely useless, they couldn't help me with either getting a refund of helping me restart my membership. They insisted on me restarting my membership through a different account, which I would have to still pay the activation fee for that, so I can get my refund. Their agents told me different information, and failed to honor their word at all. And to top it all off, they forced the cancellation fee on another card on my paypal account, overdrawing me. I've never dealt with a [profanity removed], poorly managed company such as this one. I will never be using their products again, it's not worth it to deal with such an awful  company that doesn't understand the concept of customer service. Really Basic Customer Service. I wasn't asking for anything difficult, but to continue my membership, and they couldn't even do this one small thing. It shouldn't be that hard, and they should really teach their agents about actually trying to help the client instead of repeating the same spiel over and over again without any answers. Don't Let Yourself Get Scammed!

[Moved out of the Forum Comments forum [which is for issues dealing with these forums themselves) and into a more appropriate forum - moderator]