[locked]: Zahlung kann nicht aktualisiert werden.

Forum|Forum|3 years ago
November 2, 2022
3 replies
456 views

Wilkommen im Club hab auch totales chaos nun dann, habe nun mit 2 Leuten aus der USA oder wo auch immer die saßen geschrieben die erste Person während dem Gespräch aufgelegt der 2. ja wir rufen sie zurück ich wollte gar kein anruf zack aufgelegt und fertig. Also langsam echt [moderator deleted expletive], sry meine Wortwahl. Nicht nur das mir die Punkte von Substance gelöscht wurden, obwohl die letzte email von euch mir mitteilte ich soll nur die Lizenzen von Substance backupen und danach wäre alles supi, nein nun wurden mir die Punkte gelöscht und das Zahlungsproblem.

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Correct answer John T Smith

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John T Smith

Correct answer

Community Expert

This space is provided by Adobe, but this is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or by telephone https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
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