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Lost access to my Adobe Portfolio site!!!

New Here ,
Sep 18, 2023 Sep 18, 2023

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Hello. I need some help here.

 

Back when I was doing my post-grad, my old university gave me access to the full Adobe EDU Suite. I would login through my personal account (e-mail) and then Adobe would ask me if I wanted to use my Personal access or my University access. I had a Portfolio made using the University Suite and knew I would soon lose access to the Suite. What I didn't know was that, even though my University access used all my Personal Account information, I would lose access to the site I made. I would like to know if there is a way to someone transfer that site to my Personal Account, considering it is still up for another month.

 

https://ramirespedro.myportfolio.com/inicio

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correct answers 1 Correct answer

Community Expert , Sep 18, 2023 Sep 18, 2023

You will have to contact your school to find out if your account there may be activated long enough for you to transfer your information

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Community Expert ,
Sep 18, 2023 Sep 18, 2023

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Community Expert ,
Sep 18, 2023 Sep 18, 2023

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New Here ,
Sep 18, 2023 Sep 18, 2023

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I'm aware of that, but in the moment I lost access to my EDU account. That's the problem. 

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Community Expert ,
Sep 18, 2023 Sep 18, 2023

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You will have to contact your school to find out if your account there may be activated long enough for you to transfer your information

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