Skip to main content
June 11, 2020
Question

Lost Serial Number

  • June 11, 2020
  • 2 replies
  • 491 views

I have an old copy of Adobe Acrobat Pro Extended that I bought for my company many years ago.  I have since retired and have lost the original box and serial number during the house move.  I cannot get any info from Adobe LWS because the email address that it was purchsed under has changed.  I want ot move it to a newer computer but cannot do so without the Serial Number.

 

Can anyone help?!

This topic has been closed for replies.

2 replies

Nancy OShea
Community Expert
Community Expert
June 11, 2020

Which version of Acrobat Pro did you have?  I ask because even if you have the original installation disks and a valid serial number, it might not be possible to activate your old software anymore.  Adobe deactivated older Acrobat versions for security reasons.  

 

MODERN OPTIONS:

FREE Acrobat Reader -- view, comment, print & sign PDF.
https://acrobat.adobe.com/us/en/acrobat/pdf-reader.html

Acrobat Pro DC -- the complete solution for Win & Mac.
https://acrobat.adobe.com/us/en/acrobat/acrobat-pro.html

 

Nancy O'Shea— Product User & Community Expert
John T Smith
Community Expert
Community Expert
June 11, 2020

Lost information https://community.adobe.com/t5/Premiere-Pro/Find-serial-number-without-Adpbe-ID/td-p/7769446
- page has links to programs to find an installed serial number in Mac or Windows
- when you find your serial number(s) write them down and put in a desk drawer