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Participant
November 2, 2022
Question

<email removed >

  • November 2, 2022
  • 4 replies
  • 269 views

Please try to understand. My account had many dollars, but my account has been suspended. Now how do I get my dollar back?

This topic has been closed for replies.

4 replies

Legend
November 3, 2022

Is this question about Adobe Stock? If so you must respond to the email, because you have been blocked for breaking the rules. Do NOT post online.

Nancy OShea
Community Expert
Community Expert
November 2, 2022

Contact your bank.

 

Nancy O'Shea— Product User & Community Expert
kglad
Community Expert
Community Expert
November 2, 2022

use a browser that allows popups and cookies and contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human

p.s you can also use phone (but chat is usually quicker), https://helpx.adobe.com/contact/phone.html

p.p.s. you can also use twitter to tweet @AdobeCare

p.p.p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-community/td-p/12919684/redirect_from_archived_page/trues

 

<moved from using the community >

Participant
November 2, 2022

Please try to understand. My account had many dollars, but my account has been suspended. Now how do I get my dollar back?

kglad
Community Expert
Community Expert
November 2, 2022

@MST269303128zan , please stop cross posting.

 

your first post has already been answered.  return to it.