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Main Adobe website very slow.

New Here ,
May 10, 2022 May 10, 2022

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https://account.adobe.com/ is extremely slow when trying to load my profile info, plans. etc.

Sometimes errors out: Unable to load data.

I have tried 3 different browsers with the same result.

Funny enough, using my mobile phone it works fine.

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Community Expert ,
May 11, 2022 May 11, 2022

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i'm not seeing a problem, but depending on your location we may have different servers.

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Adobe Employee ,
May 11, 2022 May 11, 2022

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Hi there,

We're sorry for the trouble. As mentioned by the expert above, there is no known issue with the website.

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New Here ,
Jul 16, 2023 Jul 16, 2023

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This happens with me too everytime I login. The background image takes awhile to load and then I get a notification from my browser that the site is taking too long to load.
I'm using a 2021 Macbook Pro with Ventura 13.2.1.

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Community Expert ,
Jul 16, 2023 Jul 16, 2023

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try a different browser.  also try using a mobile phone browser.

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