Manage adobe plan not showing

Forum|Forum|3 years ago
February 19, 2022
4 replies
9907 views

I want to cancel my adobe subscription, but after I sign in to https://account.adobe.com/plans there is no button for "Manage Plan" button.

B

brianna_3013

Participant

This is still happening to me and it won't let me cancel my subscription

kglad

Community Expert

@brianna_3013

do you have a payment problem showing at your account?

A

aglaia_7196

Participant

Hi there! You go to Account specifically Account Overview choose your plan on the far right click on cancel plan. It has 5 steps and you can choose any other plan it suits you

kglad

Community Expert

https://helpx.adobe.com/manage-account/using/change-creative-cloud-plan.html

S

Serge31297396ivw9

Participant

Bumped into this.

Disabling adblock solved the issue for me.

M

Manan Joshi

Community Expert

Hi @isabella22491676014t,

In such a case please contact support for help. Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

-Manan