I used an account, which no longer has a paid plan. Now I have a new account with a new email adress but I need the photos, which I worked on with the old account. Also I want the same presets etc. Is there a possibility to merge those 2 accounts?
Thank you!
I don't think so, but try here:
Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.
You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html
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