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Participant
January 26, 2020
Question

message "You don't have access to manage apps" IT administrator

  • January 26, 2020
  • 4 replies
  • 1038 views

get message "You don't have access to manage apps" Permission from you IT adminstrator may be required to enable apps managment

This topic has been closed for replies.

4 replies

Jeffrey_A_Wright
Community Manager
Community Manager
January 27, 2020

Gordhorne25, sorry you are encountering problems using your new Creative Cloud Photography plan membership. As Nancy and Melissa have indicated you will need proper installation rights on the computer if you wish to use an individual Creative Cloud for Photography membership.

 

Are you installing on a computer and network that you own and manage?  Or does the computer and network belong to the organization that you work for?

Participating Frequently
January 27, 2020

Sounds like the machine and the account you're using isn't controlled by you. Like the message tells you, you're going to have to get in touch with your IT administrator on that one. Unfortunately, not really anything we can do to help you out with that one. 

Nancy OShea
Community Expert
Community Expert
January 26, 2020

It sounds like you have a Teams or Enterprise account and you need permission from your IT department to install the software.

 

Nancy O'Shea— Product User & Community Expert
Just Shoot Me
Legend
January 26, 2020

And your actual question is?