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Participant
September 6, 2025
Question

mi cuenta creative cloud falla

  • September 6, 2025
  • 2 replies
  • 220 views

hola, he intentado acceder a photoshop hoy con una cuenta de creative cloud hasta enero de 2026 y me dice que mi cuenta ha expirado, el bot me dice que no hay ningun agente disponible os ha pasado a alguno?

2 replies

kglad
Community Expert
Community Expert
September 6, 2025

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from cc services">
kglad
Community Expert
Community Expert
September 6, 2025

check your account, https://account.adobe.com

what's it show?

eg, any payment problems,?
more than one subscription?
only the plan(s) you want?

Participant
September 6, 2025

Participant
September 6, 2025

it's says you need to restart your plan.


mira al lado superior derecho, dice que se reestalecera en octubre dia 6