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MI ID IVA ESTA BLOQUEADO

New Here ,
Apr 06, 2023 Apr 06, 2023

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Hola, no puedo cambiar mi ID IVA para poder pagar...Además nadie contesta los whastsap de la empresa, y no hay correos donde pedir ayuda...hay alguien por ahí?

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Adobe Employee ,
Apr 06, 2023 Apr 06, 2023

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Paula, I am happy to see that you were able to reach a member of our support team. Please update your active support case ADB-28791445-P1V9 using the steps listed in https://helpx.adobe.com/x-productkb/policy-pricing/customer-support-portal.html if any additional action is needed. The case will automatically close if we do not receive a response soon.

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Community Expert ,
Apr 06, 2023 Apr 06, 2023

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> no emails to ask for help

 

For anyone else reading this

Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the Covid virus, so wait times are long
.
You MUST make sure that your browser does NOT block ads, scripts, or pop-ups
You MUST also allow 'cookies' in your web browser for the link to work
.
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
or
Twitter tweet @AdobeCare
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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New Here ,
Nov 02, 2023 Nov 02, 2023

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¡Hola! Tengo el mismo problema. ¿Conseguiste solucionarlo? ¿Qué tengo que hacer? Gracias

 

Hello! I have the same problem. Did you manage to solve it? How should I proceed? Thank you

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Community Expert ,
Nov 02, 2023 Nov 02, 2023

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