Misleading plan subscription - how to cancel without fee?

[Claudia24954611smua]

I thought I had purchased a month to month subscription for Lightroom which I could cancel at any time. As I went to cancel it, it says I have a fee to pay to cancel because it is an annual subscription. This is not what I remember it saying when I signed up. How do I complain and speak to a real person at Adobe? 

[kglad]

using a browser that allows popups and cookies, contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human

[John T Smith · Accepted solution]

SOME programs are available Monthly https://community.adobe.com/t5/Get-Started/Being-charged-for-a-full-year-when-i-m-on-month-to-month/... - links and pictures

It would seem that you did not understand that what you read just above the AGREE AND SUBSCRIBE button said you were buying a one year subscription