Mistakenly purchased yearly subscription

[Chhat5EB8]

Dear teamwork,
in 02 September 2021 my daughter confused tap double click on my iPad to perches photoshop yearly subscription for 79.99$ then I try to cancel subscription already so I want to know that photoshop will not charge me ?

[John T Smith]

Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
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This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

[Nancy OShea]

How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
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