mistakenly subscribed

[olesya_yael8187]

I mistakenly subscribed to Acrobat Pro by accident and canceled it. I was charged 385 NIS even though I never used the service.

Please cancel this fee.

Yael Msika

[Personal info removed by Adobe Moderator: Email. Don't post any personal info on the public forums]

[Shivangi_Gupta]

Hi @olesya_yael8187,

Thanks for writing in. I can see that you have an active subscription for Adobe Acrobat since 1 month and 5 days. Free cancellation can be provided only if the subscription is cancelled within 14 days of purchase. Please refer to this article for more details: https://adobe.ly/3YhYDkh

Let us know if you have any questions.
^Shivangi