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Money

New Here ,
Jan 16, 2024 Jan 16, 2024

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I was canceled to my plan but I couldn't able get back my money 

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Community Expert ,
Jan 16, 2024 Jan 16, 2024

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contact adobe support.  we can't check your account from the forums.

 

there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

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Community Expert ,
Jan 16, 2024 Jan 16, 2024

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community">

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Community Expert ,
Jan 16, 2024 Jan 16, 2024

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Refunds, if warrented, take seven to ten working days to process.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
Jan 16, 2024 Jan 16, 2024

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If properly canceled, it can take 7-10 business days for a refund to be issued.

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