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my license doesnt work

New Here ,
Feb 07, 2021 Feb 07, 2021

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Hi, I have bought adobe and I have my id but it doesnt work. So I'm 100 euro less and dont have photoshop. I'm really pissed. How do I fix this?

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LEGEND ,
Feb 08, 2021 Feb 08, 2021

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What did you pay for (not "Adobe", they make hundreds of apps)? Who did you pay? And above all what happens? Please give any error messages in full. 

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Community Expert ,
Feb 08, 2021 Feb 08, 2021

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Community Expert ,
Feb 08, 2021 Feb 08, 2021

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Did you purchase Photoshop Elements 2021 by any chance?

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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